What You Ought to Know:
Keona Health, a digital health firm offering a healthcare CRM to simplify the complexities of affected person entry raises $7M led by Riverside Acceleration Capital (RAC), the expansion capital arm of The Riverside Firm.
The funding is an inflection level for Keona’s transformative CareDesk platform, a healthcare CRM particularly designed to simplify affected person entry, from scheduling to phone triage.
Healthcare CRM: Harmonize Your Affected person Entry
Keona constructed Care Desk to take away complexity for healthcare employees and get rid of errors. CareDesk is an AI-powered platform that streamlines complicated scheduling, phone triage, and communication by guiding healthcare employees to the right selections in real-time. Slightly than flip via paper manuals or click on via disjointed software program applications, employees members have every part they want at their fingertips to resolve each name shortly and confidently.
Along with AI-guided name help, CareDesk gives digital self-scheduling, which has helped consumer organizations scale back name quantity by 30 % and enhance on-line appointment bookings by as a lot as 40 %. These similar organizations have seen on-line scheduling conversion charges bounce by 250 %.
Growth Plans
Keona Well being will use its new funding to develop its place available in the market, and to estab;osj CareDesk as a one-of-a-kind answer. As well as, the answer will assist current purchasers additional optimize crucial affected person entry processes and is keen to introduce CareDesk to new organizations.
